Course Overview

This introductory Sales & Operations Planning Course gives participants an opportunity to gain a greater understanding of the Sales & Operations Planning process from beginning to end. You will be introduced to the fundamentals of the S&OP process in make-to-stock and make-to-order environments. The focus is on S&OP teams and companies who aspire to introduce the process to their organisations.

Sales & Operations Planning is the single process to engage all functions in creating aligned, forward looking plans and making decisions that will optimise resources so as to achieve a balanced set of goals. It provides a single environment for optimally synchronising demand, inventory, and supply plans and is the key enabler in supporting the business in meeting costs, revenue and profit objectives.

Who Should Attend?

As S&OP affects all aspects of the business operations this course is suitable for many to give a basic understanding of the theory and applications for each business function. 

We suggest those involved from:

  • Supply Chain
  • Procurement
  • Sales
  • Finance
  • Operations

Benefits and Learning Objectives

Through classroom discussion and practical, hands-on exercises the S&OP Course will enable participants to:

  • Explore in detail how to use the five step S&OP process
  • Use a hands-on approach that emphasizes simulated problem solving and team collaboration
  • Assemble agendas and conduct S&OP meetings
  • Apply S&OP grids to perform simulations
  • Arrive at a successful S&OP process output that can be used to drive marketing, sales, and operations until the next S&OP meeting

By the conclusion of the workshop, participants will acquire a basket of practical tools to make their S&OP programs work more smoothly, enhance forecast accuracy, increase productivity, and reduce operational costs.

Topics Covered

  • S&OP Foundations
  • Define sales and operations planning (S&OP)
  • Understand how S&OP supports the business
  • Identify S&OP planning inputs
  • Identify S&OP historical input data
  • Summarise S&OP outputs
  • Understand the S&OP process


Upon completion of the course you will receive an Industry Forum Principles of Sales & Operations Planning Essentials Certificate.

Why Choose Industry Forum?APICS Channel Partner

Industry Forum is an approved APICS Channel Partner offering a comprehensive range of Supply Chain training, audit and consultancy services.

Industry Forum helps major global manufacturers understand, optimise and improve both manufacturing capability and business performance.

An integrated team of consultants and practitioners – all seasoned expert engineers with multi-sector manufacturing experience – Industry Forum brings together a world-class combination of improvement competency, insight, process and best practice.

Spanning automotive, aerospace, consumer appliance, electronics and food sectors, for over 20 years Industry Forum has planned and delivered some of the world’s most consistent and successful transformations for business-critical manufacturing operations.

Our trainers are expert practitioners in Supply Chain Management with hands-on industrial experience and highly developed communication skills.  They have all been through the APICS Instructor Development Programme.

They have a wealth of technical expertise and often provide on-site advice and coaching. During every course we will encourage collaboration and sharing of practical experiences, ensuring learning can be put into context and empowering delegates to apply their new skills successfully in their workplace as well as making sustainable improvements.


To celebrate the launch of Industry Forum’s Supply Chain Essentials Courses, we are offering you buy one get one free on any of the following so, when you book one place you will receive a free place on the same course for another candidate or another course for the same candidate.
27th March
12th June
27th – 28th March
12th – 13th June
26th March
11th June
9th April
26th June
27th June
Terms and conditions:
  • Bookings must be made by midnight on the 31st March 2019
  • Bookings must be made via the Course Booking Form using code ‘LAUNCH’
  • For more information about this offer, please email quoting LAUNCH in the email
  • Offer can be used for two delegates on the same course or one delegate on two courses.
  • Offer open to SMMT and none SMMT members
  • SMMT members receive the usual 10% discount as standard in addition to this offer

Course booking details

DatesVenueCostAvailabilityTake Action
13/11/2019Birmingham (UK)£349 (ex. VAT)Spaces AvailableBook Now
27/03/2019Birmingham (UK)£349 (ex. VAT)Spaces AvailableBook by Email
12/06/2019Birmingham (UK)£349 (ex. VAT)Spaces AvailableBook by Email


Further information