FFA – Duration 2 Days
Developed by the German automotive industry Field Failure Analysis defines a joint approach between the customer and supplier for the analysis of field returns including no fault found scenarios.
Field Failure Analysis was developed in Germany in 2009.
The approach can be used by any organization to manage and learn from field failures.
Who should attend?
This course is designed for people working within the automotive supply chain, including those working in design, engineering, production, warranty, quality and sales.
- Aims and purpose of FFA
- Problem analysis
- NTF process
- Performance indicators and improvement
- Data communication and reporting
- Establishing the process in your orgainsation
At the end of the training, delegates will understand the VDA requirements around Field Failure Analysis and be able to establish a process for this within their organisation.