AutomotiveThese guidelines have been put together for the use of current and potential suppliers into the automotive supply chain. It is intended to be used as an aid to understanding what an automotive customer will expect in terms of service and documentation and explain why this is the case.

The guide has been constructed with help from Rolls Royce Motors, Bentley, Aston Martin and Jaguar Land Rover in order to align it with the needs of original equipment manufacturers (OEM’s), who are required to mandate certain requirements in order to comply with their own and also international standards.  Most notably the automotive specific standard ISO/TS16949. A central theme of this standard is that the OEM’s need to demonstrate that they have control of the whole cycle of making a vehicle from concept through to launch and even beyond into spares/warranty. In order to be compliant with this, the OEM’s need to be able to prove they also have control of all the supplied parts that they buy. Due to this, they will need a lot of information from a supplier in order to be able to satisfy this requirement.


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