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Companies operate most efficiently when both people and technology work in a structured, organised way using an agreed business model. Management Systems help control, document and standardise processes across the business. They reduce human error, increase competitiveness and promote activities that add value.

Embedding robust Management Systems proves to prospects and customers that you are both committed to, and deliver, a consistent product and service performance. They know your output will have less variation. And they know you have strategies in place automatically supporting continual improvement.

Typical Management System Issues

  • Failure to realise an effective management system is rooted in behaviour rather than just procedures or software
  • Unclear or non-existent processes
  • Reams of ineffective procedures that nobody uses
  • Mis-alignment of roles and responsibilities with business processes
  • Little or no understanding of business process performance or linkage to root cause problem solving
  • Insufficient collaboration between departments in the management of organisational performance
  • Poorly executed quality audit programmes with insufficient senior management involvement

How Industry Forum can help

Use our practical and actionable advice, guidance, support and training to improve your performance and service standards.

  • Reduce costs through proactive use of robust quality systems
  • Identify and cut out the unnecessary procedures
  • Ensure certification is achieved simply and efficiently with our qualified engineers

Management Systems Services from Industry Forum

We offer a comprehensive range of services, readily scalable to match your organisation’s needs and size. They include:

  • Business process mapping and design
  • Management system design & implementation – From top level business processes to detailed work instructions
  • Consulting to achieve international quality and operational standards
  • Management systems project management
  • Business process performance management – i.e. KPI and metrics cascades to align organisational targets and goals
  • International Quality Standard Training programmes
  • Audit and assessment against international management systems standards
  • International standards compliance including TS16949:2009, ISO14001, VDA6.3, ISO9001 and ISO18001

Typical Management Systems projects for us

  • Strategy or policy deployment, implementation, governance, KPIs and performance management
  • Process re-design and improvement to meet international standards
  • Existing process review and development
  • Change management workshops focused on developing process and people

Fast Facts

…ISO 9001 and ISO 14001 international management system standards have been implemented by more than a million organizations in 175 countries…

…Young companies that adopt structured systems to run their operations in their early years grow three times faster than competitors and have a lower rate of CEO turnover, according to an award-winning research paper…

…In the last decade there has been in a decrease in training in teamwork and problem solving in UK workplaces…

…The revision of the ISO 9000 quality standard is set to encompass risk management as a key function…

What next?

For further information and an initial and confidential discussion of your needs, please call +44 (0)121 717 6600 or email us today.