Industry Forum

VDA Field Failure Analysis (FFA) (ID 632)


Course overview: 

Developed by the German automotive industry Field Failure Analysis defines a joint approach between the customer and supplier for the analysis of field returns including no fault found scenarios.

Field Failure Analysis was developed in Germany in 2009.The approach can be used by any organization to manage and learn from field failures.

Who should attend: 

This course is designed for people working within the automotive supply chain, including those working in design, engineering, production, warranty, quality and sales.

Certification: 

Upon completion of the course you will receive an Industry Forum certificate of attendance.

Benefits and Learning Objectives: 

At the end of the training, delegates will understand the VDA requirements around Field Failure Analysis and be able to establish a process for this within their organisation.

Topics covered: 

  • Aims and purpose of FFA 
  • Problem analysis 
  •  NTF process 
  • Performance indicators and improvement 
  • Data communication and reporting 
  • Establishing the process in your orgainsation

Introduction to IF

We have been delivering significant and measurable performance improvements for leading global manufacturers for more than 25 years and believe there is no one size fits all approach to driving competitiveness across the industry. Toyota, Rolls Royce and Electrolux are among the brands who have tapped into our expertise to ensure they remain on top in their own fiercely competitive markets.

Why choose SMMT QMD:

In order to strengthen the services we provide to the UK's automotive quality management specialists and further underpin the competitiveness of UK manufacturers, SMMT Industry Forum has created SMMT QMD, its new Quality Management Division.

SMMT QMD was launched at the inaugural Automotive Quality Management Systems Conference in Birmingham in November 2018 and aims to ensure that the UK automotive industry plays an active role in the development and governance of national and international automotive standards. 

SMMT QMD will provide a community of practice to directly support UK quality professionals, ensuring standards are effectively implemented and improving competitive performance. As such, SMMT QMD will now provide the following services:

  • An industry association for quality managers
  • Training, professional development and resources
  • Publications
  • Practical help and support


Course booking details:   

Leading Expertise
We don’t employ “trainers”, rather a team of experienced industry experts who are able to apply their knowledge to your business

Proven Capability
We have been helping organisations like yours for over 25 years to deliver and maintain sustainable improvement

Attainable Results
We know what’s possible and how to help you achieve it by utilising our tried and tested techniques for long term success

Robust Execution
We believe that training should be through a ‘learn by doing’ approach with coaching and mentoring wherever possible

Date & Time Venue Cost Availability Take Action
13 May 2024 - 14 May 2024
08:30 AM - 04:30 PM
Virtual (UK time) , United Kingdom £1099 Yes Book
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