Change management is a term that is often mentioned during discussions related to Project Management or New Product Introductions. Sometimes it’s a scapegoat for less than stellar results: “That initiative failed because we didn’t focus enough on change management.” It is a very broad field, and approaches to managing change vary widely, from organisation to organisation and from project to project.
As change does not happen in isolation and impacts the system and people around it, it is important to have a specific, standard and structured change management approach in an organisation.
What is covered?
“Managing change”, the first question to consider is what change management actually means in the given situation. Change in question may range from a simple process change to a broader strategic change. This will typically cover:
- Define specific change management objectives in your organisation and built a deeper understanding
- Planning and communication of the change
- Implementation of change
Key topics considered in above process can potentially involve but not limited to change sponsor from management to ensure consistency with business strategy, people involvement in change and buy in of stakeholders, impact of change and change implementation.
This can include:
- Structured routing of change in organisation based on risk assessment
- Effective resource utilization for project change management
- Prioritisation based on Business Impact
- Understanding of conscious vs unconscious decisions
- Reduced lead times for project delivery by making conscious decisions including preventive actions
- Support project budgeting with financial impact analysis of change as part of the system
- Build change management as a structural part of New Product Introduction process