Integrated Business Approach
Introduction
With ever increasing globalisation, and the subsequent global pressures of quality, cost and delivery improvement, it is essential to develop a consistent, standardised approach to business improvement which can be applied across the complete enterprise.
Industry Forum has developed the Integrated Business Approach through 12 years of experienced gained across many sectors and regions. It provides a structured approach for any organisation to develop, implement and sustain a business wide improvement strategy.

Elements of the Integrated Business Approach
Quality, Cost and Delivery Performance
- Every organisation needs to make profit and achieve customer satisfaction. Effective QCD measures are required to identify the current situation, drive improvement and ensure sustainability.
- Appropriate analysis and diagnostic tools need to be used to understand the challenges facing the organisation.
Foundation Tools
- All organisations need to implement the foundation tools within the daily life of everyone to create a stable sustainable base from which to drive a profitable organisation,
- 5C/5S workplace organisation principles create the best, safe process environment.
- Visual Management tools enable organisations to manage the process simply and drive rapid responses.
- Standardisation of the process ensures the same Quality, Cost and Delivery every time.
The Three Pillars
- The Lean System Principles and Waste Elimination tools are used to optimise all processes (e.g. Flexible process and manpower systems).
- Organisations need to apply Business Management Systems to ensure they operate in the most efficient way (e.g. Global System standards).
- The organisation needs to have the right Leadership and People Skills to eliminate waste in all areas (e.g. cultural module).
Implementing the Integrated Business Approach
Industry Forum personnel will work closely with the organisation at all levels, to develop, implement and sustain a tailored approach, specifically designed to meet the needs of the business.
Industry Forum's highly successful "Learn by Doing" approach ensures that internal skills are developed within the business, to support sustainable business improvement.
To support the development of a tailored, organisation wide programme, Industry Forum would work with the business to integrate with any existing improvement strategies, develop and support internally branded materials or offer our own IF branded materials and training tools on a licensed basis.
