Industry Forum Case Study

Gardner Aerospace-Basildon Ltd.

A National Supply Chain Group case study

"The main thing was that all the people involved bought into it with enthusiasm and motivation. They made good improvements and savings. By continuing to improve productivity like this we can go on making ourselves and our customers even more competitive and profitable, securing all our futures."
Mark Pittman (M.D)

Reference File Click here to download

The Customer

The Host
GKN Aerospace specialises in the design, testing, manufacture and assembly of a diverse range of aerospace composite and metallic structures, transparencies and components at their factories in Cowes, Luton, Portsmouth and Kings Norton.

The Supplier
Gardner Aerospace-Basildon, Ltd produces a high variety of aerospace components in its 800 m 2 production facility, 500 m2 Treatments and NDT and 400 m2 repair station. 125 employees generated £10.8m turnover for year ended August 2007.

The Customer's need

The Host
As a key supplier Gardner was invited to join GKN's National Supply Chain Group.
GKN's need was for Gardner to improve its on time delivery to achieve >95% Delivery Schedule Achievement to lift their Bronze performance to Gold.

The Supplier
Gardner identified its treatments area as the best place to start the activity with a target to improve process lead time.
This was to be followed by set up improvement in the machine shop. No measures were in place.

The IF Solution

framework approach bringing together customers and suppliers from different tiers in the Supply Chain. Developed by Industry Forum, the 3 pronged approach enables individual businesses to see real gains in Quality, Cost, Delivery (QCD), and to improve the level of partnership between companies, alongside the development of improvement skills capability within each company.

Overview of PAC Structure

Description of Skills to Profitability Link

Treatment Area Measure selected : Process lead time. Data was captured and Visual Management used to progress work through the area

Workplace organisation used to eliminate wasted time looking for material, tools and consumables.
Standardised work identified waste due to walking and anodiser idle
time. New layouts reduce both. The combined effect reduced the process lead time by 35%

A further benefit was that the work in progress in the treatment area was reduced by 11513 parts over a 3 month period.

Return on Stakeholders' Investment

Seven Measures of QCD Competitiveness

Reduction in build time of a high volume product

Before After
Not Right First Time 25,300 ppm Less than 1,000ppm (0 ppm for Aug 2007
Overall Equipment Effectiveness 73% 83%

Financial Benefits

Value of additional units and improved NRFT performance £50.4k
Value of reduced downtime due to tool breakages £80.2k
Total £130.6k

Upskilling for Sustained Continuous Improvement

Achievement of NVQ Level 2 in Business Improvement Techniques for some members of the team

Working in Partnership with:

Reference File Click here to download

TS16949 Open Courses

02 - 06 Aug 2010

5 Day ISO9000 Lead Auditor Training, Carlisle


View Open Courses

Not sure which course to take?
Contact us today for our advice

Process Improvement

07 Sep 2010

One Day Open Continuous Improvement Lean Tools and Techniques Introduction Course


View P.I. Courses

Not sure which course to take?
Contact us today for our advice

Request Information


Click here to download, or request, information on our products and services


Supply Chain Development

Case Study 5
A National Supply Chain Group case study in the Aerospace Sector. This supply chain development activity focussed on delivery improvement and lead time reduction. This was achieved using techniques including data analysis, workplace organisation, visual management, standard operations and set up improvement (SMED).

Case Study 6
A case study of Process Improvement in the Automotive Sector. This supply chair development activity focussed on defect reduction and productivity improvement. This was achieved using techniques including effective teamwork, 5C / 5S, flexible production systems, standard operations, single piece flow and visual management.

Case Study 7
A case study in Supply Chain Improvements in the Aerospace Sector. This supply chain development activity focussed on delivery improvement and was underpinned by the NVQ level 3 in Business Improvement Techniques. It was achieved using techniques including effective teamwork, flexible production systems, 5C /5S, standard operations and visual management.

Case Study 8
A case study in Supply Chain Improvements in the Power Generation sector. This supply chain development activity focussed on delivery and productivity improvement and was achieved using techniques including effective teamwork, 5C / 5S, flexible production systems, visual management, standard operations and set up improvement (SMED).

View all Case Studies