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Course is designed for people involved in problem solving and effective non conformity management related to both Internal and External problems/concerns.
Understand the purpose of effective problem solving
Understand how to use effective problem solving tools and techniques related to Internal and external non conformities.
Understand how to effectively Managed the process
8D form completion
Problem solving tools and techniques such as 5Ys analysis, fish bone diagrams, root cause, systemic corrective actions etc.
Who should be involved
Understand the structure and layout of problem solving tools and techniques
How to populate an 8D form based on data gained from the problem solving process.
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Problem Solving.pdf